Gaming should always be fun. pharcade is committed to giving every Filipino player the tools, information, and support they need to keep it that way — at every step of the journey.
pharcade is strictly for players aged 21 and above, in line with Philippine gaming regulations. If you or someone you know may have a gambling problem, please reach out for support immediately. Gaming is entertainment — never a way to earn income or recover losses.
At pharcade, responsible gaming is not just a policy — it is a core part of how we operate for every Filipino player on our platform. We believe that online gaming should be an enjoyable leisure activity, and we take active steps to make sure it stays that way. Our platform is designed with built-in safeguards that give you full control over how you play, how much you spend, and how long you stay on. We work in accordance with Philippine gaming regulations and industry best practices to maintain a safe and fair environment for all users. If at any point gaming stops being fun, we want to be the first resource you turn to for help.
We provide a range of self-management tools that you can access directly through your account settings at any time. These tools are free to use and take effect immediately upon request — no waiting period, no questions asked. You can set daily, weekly, or monthly deposit limits to keep your spending within a budget that works for you. Session time reminders can be activated so you receive a notification after a set period of play, helping you stay aware of how long you have been gaming. We also offer a cool-off period option, which temporarily suspends your account for a chosen duration if you feel you need a break.
Self-exclusion is available for players who feel they need a longer or more permanent break from gaming. Once self-exclusion is activated, your account will be suspended and you will not be able to register a new account during the exclusion period. We take self-exclusion requests seriously and process them promptly to ensure your protection. If you are unsure which tool is right for your situation, visit our FAQ page for detailed guidance on each option. Our support team is also available to walk you through the process and answer any questions you may have.
Problem gambling can affect anyone, regardless of age, background, or income level. Recognising the early signs is the first and most important step toward getting help. If any of the following apply to you or someone you know, we strongly encourage reaching out to a professional support service in the Philippines.
The National Council on Problem Gambling Philippines and PAGCOR's responsible gaming helpline offer free, confidential support for Filipino players and their families. You do not need to be in crisis to reach out — early conversations can make a real difference. Please also visit our FAQ page for more information on the support resources available to you.
Set a daily, weekly, or monthly cap on how much you deposit. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it includes a short cooling-off period for your protection.
Choose how long you want each gaming session to last and we will send you a reminder when that time is up. Staying aware of how long you have been playing is one of the simplest and most effective responsible gaming habits you can build.
Take a short break from gaming — from 24 hours up to several weeks — without permanently closing your account. During a cool-off period, you cannot log in or place any bets, giving you the space to reset and reflect at your own pace.
If you need a longer break, self-exclusion suspends your account for a minimum of six months. During this period, you will not be able to access your account or create a new one. Contact our support team through the FAQ page to activate this option.
Review your full gaming and transaction history at any time from your account dashboard. Keeping track of your activity helps you stay honest with yourself about your habits and makes it easier to spot patterns before they become problems.
Our support team is available to help you activate any responsible gaming tool, answer questions about your account, or point you toward professional help resources in the Philippines. Visit our FAQ page to find out how to get in touch quickly.
Set your limits, know your boundaries, and enjoy everything pharcade has to offer — sports betting, slots, and bingo — the responsible way. Have questions? We have answers.